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Your questions answered...

Q: Why should I choose Sight 'n' Sound?

A: With over 40 years experience in the industry, we can offer you a completely professional service. This includes adapting to each event so that every function feels personal and unique. In addition, our equipment is 'high end' providing total quality and reliability. Finally we will listen to your requirements and take great care in providing you and your guests with an event that will be thoroughly enjoyable.

Q: What type of music do you play?

A: We have all the music that you would expect a good party disco to carry, from the 50s right up to date. We are more than happy to cater for any special requirements - including music from different cultures, faiths and nationalities.

Q: Do you play to all ages and tastes?

A: Yes, we are happy to play a whole variety of music in one night. We will always try to accommodate the musical requirements of you and your guests. 

Q: Can we ask for requests or supply a playlist?

A: Yes, if you wish. We welcome both. We want to make your entertainment as personal to you as any other aspect of your function would be. A playlist gives us an idea of the kind of music you require, but please don't feel that you have to select every single track, after all that's what we are there for! We normally recommend about enough to cover around a quarter of the evening. We do not use streaming services as they can prove unreliable for live work, so we ask that this can be done at least one week in advance.

Q: Can I bring some of my own music?

A: Of course, please supply any music you wish played on a USB memory stick, rather than a phone or tablet, with a list of the tracks required. 

Q: How far would you be prepared to travel to a function?

A: Although we are based in Southeast England, we would be prepared to travel almost anywhere within reason.

Q: How long does it take you to set up?

A: Generally we like to have a minimum of an hour to set up and check things out, although occasionally it can take slightly longer. For larger events or additional items a greater time will be required. Under normal circumstances we will be cleared and out in the same time or less. For our largest set up we aim to be away by 7am the next morning at the latest. It is useful to let us know in advance if a venue has difficult or restricted accessibility, so we can allow for this.

Q: What will the DJ wear?

A: Our dress code is always smart. For weddings, hotels and corporate events, we wear black tie. For other functions, its shirt and tie or smart-casual as required. Better still - having a themed night? Let us know and we'll dress up and join in! Event crew wear uniform or 'blacks' as necessary.

Q: Do you require a deposit?

A: Yes, we normally take a 20% deposit, with the balance to be paid in full by the start of the function.

Q: Do we get some kind of confirmation?

A: Absolutely. We will either email or post a booking form directly to you, a copy of which we ask you to return with the deposit. We also like to keep in contact with you during the build up to your function, and we will call you 5-10 days before hand just to reconfirm all details.

Q: What is your cancellation policy?

A: Cancellation within 14 days of the event - full fee payable. Cancellation 15 days to 1 month of the event - 50% of the full fee. Cancellation more than one month prior to the event - loss of deposit only.

Q: Can we meet up in advance?

A: Yes, please check our events page to see if we have any public shows or exhibitions in your area. Or we can arrange a private consultation at a time and place that will suit you.

Q: What if something was to go wrong?

A: As we use quality professional specialised equipment, failures are extremely rare. But we take our commitments seriously so we have a full backup service, including vehicles, equipment and DJs, just in case.

Q: How much space and facilities do you need?

A: Obviously this varies on how much equipment is required, so for larger set-ups a site visit may be necessary. However, for our classic disco an area approximately 4m wide x 2m deep x 2.5m high is sufficient. Also, again depending on requirements, an adequate dedicated electrical supply will be needed. Finally, if we are outside, we will insist on a suitable weatherproof covering.

Q: We are also thinking of also hiring a band or singer, is this a problem?

A: Not at all, we frequently work alongside other artists and are very accommodating. A meeting or phone call with the act in advance is often beneficial in this case.

Q: Our function is in a large/intimate venue, is that an issue?

A: No. Our systems are modular and can be made to fit almost anywhere - we have successfully performed at such grand establishments as The Savoy Hotel and Blenheim Palace, to more modest locations including the snuggest of living rooms!

Q: Our venue requires all contractors to carry Public Liability Insurance and for equipment to be PAT TestedAre you able to comply?

A: Yes, we carry a valid insurance certificate and up to date test print-outs at all times. We can also supply copies of these to the venue in advance, if required.

Q: Do you ever take photographs at functions?

A: Not as a rule. Occasionally we may photograph an establishment or event for marketing purposes or social media. In such a case, we would normally try and portray the atmosphere and ambience by photographing the venue or a group of people rather than individuals. Please let us know in advance if you would prefer us not to do this. We never photograph children.

Q: Can we use the DJ's equipment?

A: Unfortunately not. We do not permit anyone to use the equipment in any circumstances. The plugging in of any external equipment is at the discretion of the DJ or technician on the day.

Q: Do you 'dry hire' equipment?

A: No, all our equipment comes with either a DJ, technician or operator for the duration of the event. The only possible exception would be our dancefloor or light-up letters which may only require delivery, setting up and then cleaning and collection.

Q: Our chosen venue does an all inclusive package, complete with entertainment. How would we go about booking Sight 'n' Sound instead?

A: You are within your rights to inform the venue that you wish to supply your own entertainment, and to deduct it from the package price. Or alternatively you can ask the venue to contact us themselves, they may be willing to book us directly.

Q: Do you have a list of so called 'extras' that we need to pay for to improve or complete the show.

A: No. Although we offer a variety of set-up options, each one comes complete with everything you should need. However we do offer additions for larger or specialised functions, if required.

Q: What is DMX lighting?

A: DMX stands for Digital MultipleX, and is the industry standard language for controlling light fixtures. All our  lighting, like most quality disco lights, use this language to control or synchronise their features. Each light is individually addressed and depending on how complex they are, can be called upon to produce colours, scenes, chases and patterns. These can either run automatically or, like ours, be operated from a dedicated controller to create stunning light shows. A lot of our lighting now runs on 'Wireless DMX', which saves on installation time and avoids the need for long or complex cable runs.

Q: What if there is another pandemic and the government reintroduce restrictions?

A: Obviously we will have to react accordingly, but most likely operate a similar system to last time which allowed for rescheduling, postponements and cancellations without penalty.

Q: What is the 'Square In The Air'?

A: The Square In The Air is our large structure of aluminium truss, associated lighting and effects that can be assembled in a number of configurations for bigger parties, functions or events. Please click on this link, as we have a whole page dedicated to it!

Q: So, most importantly, what's it all going to cost?

A: We like to think our rates are competitive, but they can vary depending on date, time, duration, location and requirements. Consequently, we like to quote each function individually. If you are just looking for the cheapest price, it almost certainly won't be us. But, when making your decision, please remember to compare like for like - you may be surprised exactly what we offer, how much we provide and therefore how reasonable we actually are!

For a no obligation quote, please complete our on line enquiry form or call us on Freefone: ☎️ 03331 234726. You can also use our registration page for regular information, offers and updates. 

Although this mainly covers our disco operation, we hope we were able to answer all your questions. If you couldn't find the information you were looking for, please contact us directly with your enquiry and we will be more than happy to help.

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